Terms & Conditions

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Terms and Conditions

Effective Date: 01-01-2026

Welcome to SHOPEFOX, a fashion e-commerce brand operated and managed by AGNIFOX INDIA PRIVATE LIMITED. These Terms and Conditions govern your access to and use of our website:

https://shopefox.com

By accessing, browsing, creating an account, or placing an order through our website, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, please do not use our website or services.

1. General

These Terms and Conditions apply to all visitors, users, registered customers, and purchasers using the SHOPEFOX website.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms.

These Terms should be read together with our Privacy Policy and Refund & Returns Policy.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into applicable agreements under Indian law.

  • The information provided by you is accurate and complete.

  • You will use the website only for lawful purposes.

3. Website Use

You agree not to:

  • Use the website for unlawful, fraudulent, or unauthorized purposes.

  • Attempt to gain unauthorized access to our website, servers, databases, or systems.

  • Upload viruses, malware, harmful code, or other malicious content.

  • Copy, reproduce, modify, distribute, or commercially exploit website content without our written permission.

  • Use bots, automated tools, scraping software, or scripts to collect website information without authorization.

  • Interfere with the security, operation, or functionality of the website.

  • Use another person’s account or information without authorization.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

4. Products and Services

All products displayed on SHOPEFOX are subject to availability.

We make reasonable efforts to ensure that product descriptions, photographs, sizes, colors, specifications, and other information are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen.

  • Minor variations in fabric, stitching, printing, embroidery, texture, or finish may occur.

  • Product measurements may vary slightly due to manufacturing tolerances.

  • Product availability may change without notice.

We reserve the right to:

  • Limit product quantities.

  • Discontinue products.

  • Modify product specifications.

  • Correct errors or inaccuracies.

  • Change product prices and offers without prior notice.

5. Pricing and Payments

Prices displayed on the website may change without prior notice.

Applicable taxes, delivery charges, or other charges, where applicable, will be displayed during the ordering process.

Payments may be processed through authorized third-party payment gateways and financial service providers.

By placing an order, you confirm that you are authorized to use the selected payment method.

We reserve the right to cancel or reject an order where:

  • A pricing or product information error has occurred.

  • The product is unavailable.

  • Payment authorization fails.

  • Fraudulent or suspicious activity is suspected.

  • Incorrect or incomplete customer information has been provided.

6. Orders and Order Acceptance

Submitting an order does not automatically guarantee acceptance of the order.

An order may be cancelled or rejected due to:

  • Stock availability issues.

  • Pricing or technical errors.

  • Payment problems.

  • Suspected fraudulent activity.

  • Incorrect customer or delivery information.

  • Unusual or excessive order quantities.

If an order is cancelled after payment has been successfully received, an applicable refund will generally be processed through the original payment method.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines communicated on the website.

Delivery timelines are estimates and are not guaranteed.

Delays may occur due to circumstances beyond our reasonable control, including:

  • Courier or delivery partner delays

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Transportation disruptions

  • Strikes

  • Incorrect or incomplete delivery information

  • Recipient unavailability

  • Other logistical circumstances

Customers are responsible for providing accurate shipping and contact information.

8. Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Refund & Returns Policy.

Customers are encouraged to review the Refund & Returns Policy before placing an order.

The return period, eligibility requirements, inspection procedures, shipping costs, exchange conditions, and refund procedures stated in that policy apply to eligible purchases.

9. Intellectual Property

All content available on the SHOPEFOX website, including:

  • Brand names

  • Logos

  • Product photographs

  • Product descriptions

  • Graphics

  • Videos

  • Text

  • Website design

  • Layout

  • Software

  • Other website materials

is owned by AGNIFOX INDIA PRIVATE LIMITED, its licensors, or applicable third parties and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit any website content without prior written authorization.

10. User Conduct

Users agree not to:

  • Engage in illegal or fraudulent activities.

  • Attempt hacking or unauthorized access.

  • Introduce viruses, malware, or harmful software.

  • Interfere with website functionality.

  • Misuse another customer’s information.

  • Use automated systems to collect website data without authorization.

  • Submit false or misleading information.

We may suspend or terminate access where misuse or violation of these Terms is identified.

11. User Accounts

If you create an account on SHOPEFOX, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Provide accurate account information.

  • Keep your login credentials secure.

  • Not share your account with unauthorized individuals.

  • Notify us if you suspect unauthorized access.

We may suspend or terminate accounts involved in fraudulent, unlawful, or abusive activity.

12. Third-Party Services

Our website may use or link to third-party services such as:

  • Payment gateways

  • Banks and financial institutions

  • Courier and logistics providers

  • Hosting providers

  • Analytics services

  • Social media platforms

  • Other technology or service providers

Third-party services may have their own terms and privacy policies.

We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.

13. Limitation of Liability

To the maximum extent permitted by applicable law, AGNIFOX INDIA PRIVATE LIMITED shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products.

This may include losses resulting from:

  • Website downtime or technical errors.

  • Courier or delivery delays.

  • Incorrect information supplied by the customer.

  • Third-party service interruptions.

  • Improper use, washing, alteration, or handling of products.

  • Loss of profits, revenue, business opportunities, or data.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

To the extent permitted by law, our liability relating to a particular product or transaction shall generally not exceed the amount actually paid for that product or transaction.

14. Force Majeure

We are not responsible for delays or failure to perform our obligations caused by events beyond our reasonable control.

Such events may include:

  • Natural disasters

  • Pandemics or public emergencies

  • Fire or accidents

  • Government actions or restrictions

  • War or civil unrest

  • Strikes

  • Transportation disruptions

  • Power failures

  • Internet outages

  • Supply-chain disruptions

  • Other circumstances beyond our reasonable control

Our affected obligations will resume as reasonably practicable after such circumstances cease.

15. Termination

We may suspend, restrict, or terminate access to the website without prior notice where:

  • You violate these Terms.

  • You engage in fraudulent or unlawful activities.

  • Your actions may harm our website, business, customers, or systems.

  • Required by applicable law or government authorities.

Termination will not affect rights or obligations that arose before termination.

16. Dispute Resolution

In the event of a dispute relating to these Terms, an order, transaction, product, or service, the parties should first attempt to resolve the matter amicably through communication with AGNIFOX INDIA PRIVATE LIMITED.

Where a dispute cannot be resolved amicably, it may be subject to applicable legal proceedings or other dispute-resolution mechanisms available under Indian law.

Where arbitration is legally applicable and agreed or required, arbitration may be conducted in accordance with applicable Indian arbitration laws, with the venue being Noida, Uttar Pradesh, India, subject to applicable law.

17. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising from or relating to these Terms, our website, products, services, or transactions shall be subject to the jurisdiction of the competent courts located in Gautam Buddh Nagar, Noida, Uttar Pradesh, India.

18. Privacy

Your use of the SHOPEFOX website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, retain, process, and protect your personal information.

By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

19. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business, website, products, services, technology, or applicable laws.

Updated versions will be published on this page with a revised “Effective Date” or “Last Updated” date.

Your continued use of the website after the updated Terms are published may constitute acceptance of the revised Terms, to the extent permitted by applicable law.

20. Contact Information

If you have questions, concerns, or requests regarding these Terms and Conditions, please contact us:

SHOPEFOX
Operated and managed by AGNIFOX INDIA PRIVATE LIMITED

Email: info@agnifoxindia.online
Phone: +91 9220232656

Address:
A-63, Office No-LGF-03, Sector-4,
Gautam Buddh Nagar, Noida,
Gautambuddha Nagar, Uttar Pradesh – 201301, India.