Shipping Policy

HomeShipping Policy

Welcome to SHOPEFOX, a fashion e-commerce store operated by AGNIFOX INDIA PRIVATE LIMITED. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers.

1. Order Processing

  • All orders are processed after successful payment confirmation.

  • Order processing usually takes 1–3 business days, unless otherwise mentioned on the product page.

  • Orders are not processed or dispatched on Sundays or public holidays.

2. Shipping Locations

  • SHOPEFOX currently ships within India only.

  • Delivery availability may vary based on your pin code and courier service coverage.

3. Shipping Charges

  • Shipping charges, if applicable, will be clearly shown at checkout before you complete your purchase.

  • Any free shipping offers or promotional shipping benefits will be mentioned on the website.

4. Estimated Delivery Time

  • Estimated delivery time is 3–8 business days after dispatch, depending on your location.

  • Delivery timelines are approximate and may vary due to courier delays, weather conditions, natural calamities, or other unforeseen circumstances.

5. Shipment Confirmation & Tracking

  • Once your order is dispatched, you will receive a shipment confirmation via email or SMS with tracking details.

  • You can track your order using the provided tracking link until it is delivered.

6. Delays, Lost, or Damaged Shipments

  • AGNIFOX INDIA is not responsible for delays caused by courier partners or factors beyond our control.

  • If your order is received in a damaged condition or appears lost in transit, please contact us immediately so we can assist you as per our policies.

7. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate and complete shipping details at checkout.

  • SHOPEFOX will not be liable for non-delivery or delays caused due to incorrect or incomplete address information.

  • Additional shipping charges may apply for re-dispatch in case of failed deliveries.

8. Delivery Confirmation

  • An order is considered successfully delivered once it reaches the shipping address provided by the customer.

  • Any delivery-related issues must be reported within 48 hours of receiving the order.

9. Changes to Shipping Policy

  • AGNIFOX INDIA reserves the right to update or modify this Shipping Policy at any time without prior notice.

  • Changes will be effective immediately upon being posted on the website.

10. Contact Information

For any shipping-related queries, please contact us:

AGNIFOX INDIA PRIVATE LIMITED
📧 Email: info@agnifoxindia.online
📞 Phone: +91 9220232656